


This individual and their associated authorized email address were determined during the application process.Īuthorized signers are not the same as the Account Admin user role in the Control Panel, and can't be managed via the Control Panel to change your authorized signer or add additional signers, Contact us. The authorized signer for your Braintree account is the only person who can request access or make changes to sensitive account information, such as transaction details, bank account information, or statement descriptors. If you want to send fully customized email receipts, you'll need The Email text field does not support HTML markup and must be written as Email Text: Custom plain text that will appear at the top of every receipt, limited to a maximum of 1000 characters.this email address will not be visible to customers BCC: This allows you to send copies of all receipts to yourself (e.g.Sender Email Address: This is the address customers will see in the From: field of your outbound emails.Not have an email address will trigger a validation error. Transactions submitted for customers that do

If you choose to enable this option, you will need to either specify an emailĪddress when creating each transaction or ensure each customer in your Vault Send Receipt by Default?: With this box checked, receipts will be sent to customers for every successful transaction.On the Edit Receipt Options page where you enabled this feature, you can also personalize the email receipts for your business: Next to Email Receipts, click the Options link.Click Processing from the drop-down menu.Click on the gear icon in the top right corner.Have the authorized signer on your account contact us, requesting that this feature be activatedĪfter you’ve received confirmation from our Support team, enable email receipts in the Control Panel:.Configure your SPF records to give us permission to send receipts on your behalf.Enabling email receiptsīefore you can enable this feature, you must: If you are using Braintree’s email receipts, PayPal customers will receive two receipts: one from Braintree and one from PayPal. PayPal sends receipts to its customers for PayPal transactions by default. If you want to customize the delivery or content of your receipts, it’s best to create and send your own. Include an email address in the customer information for all transactions created – both in the Control Panel or via the APIīraintree's email receipts can include a line of custom text, but can't otherwise be altered.Enable email receipts in the Control Panel.Your Braintree gateway can be configured to send email receipts to your customers for every transaction or refund that you successfully submit for settlement.
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For information about how to alert customers when subscription payments fail,
